FAQs

Please let us know at least 48 hours before your arrival date if you need to cancel your booking. This helps us to look after your reservation properly and offer the room.

If your plans change, we recommend contacting the hotel as early as you can so our team can assist you. If you booked directly with us, you can use the details in your booking confirmation to get in touch. We’d love to welcome you to the hotel in Llangollen whenever the time is right.

The Norbreck hotel Scarborough accepts cash and card payments, including debit, credit, Visa, Mastercard, and American Express. Your payment will be made through a secured online payment gateway.

Yes, you can amend your booking. If your plans change, please get in touch with the hotel as early as you can, and please let us know at least 48 hours before your arrival date. Our team will be happy to help. It’s best to let us know the details you’d like to change, such as your dates or your room type, so we can check availability for you.

If you booked directly with us, you can use the contact details in your booking confirmation to reach the team.

Check-in at The Norbreck hotel Scarborough is from 3:00 PM, and check-out is at 10:00 AM.

If you'd like a little more time with us, early check-in and late check-out at The Norbreck hotel Scarborough cost £10 per hour

• Early check-in is guaranteed one hour before standard check-in time. You will get room ready and able to relax and enjoy the comfort of your room.
• Late check-out is guaranteed until 12:00 PM. You can relax and enjoy the comfort of your room until then.

Yes, our reception is open 24 hours a day, seven days a week, and guests are welcome to check in after midnight, up to 1.30am. If you think you’ll arrive late, please let us know your expected arrival time beforehand, so we can be ready to welcome you.

It depends on the rate you choose when booking. If your booking includes breakfast, it’s included in your stay and there’s nothing extra to pay. If your booking doesn’t include breakfast (room only), you’re very welcome to add it for £15.95 per person

If you’re not sure whether breakfast is part of your rate, we’d suggest checking your booking details or contacting us, and we’ll be happy to confirm.

Breakfast at The Norbreck hotel Scarborough is served from 07:30 AM – 09:30 AM.

Start the day well before heading out to explore Scarborough Castle at Seaview Terrace & Bar Restaurant.

We do apologise for lunch and dinner that are not available onsite at The Norbreck hotel Scarborough. However, our team is happy to suggest places to enjoy your meal nearby. If you'd like more information, please contact our reception for your earliest reccommendations.

Our restaurant and bar are on the ground floor of Norbreck Hotel, Scarborough, and we welcome both hotel guests and visiting diners.

• The restaurant serves a hot cooked breakfast every day from 7.30 - 9.30 AM, with menus that use local produce, including hearty meat dishes and vegetarian options.
• Our Bar and Lounge is open daily from 12.00 PM - 12.00 AM(midnight).

It’s a relaxed spot for cocktails, wine and other drinks, with lovely views of the seafront nearby.

While we don’t currently offer room service at The Norbreck hotel Scarborough, our friendly team is always on hand and happy to assist with anything you may need to make your stay as comfortable and enjoyable as possible.

Yes, we're a dog-friendly hotel and we’d be delighted to welcome your four-legged friends at The Norbreck hotel Scarborough, as dogs are allowed in the hotel. Unfortunately, we’re not able to accommodate other types of pets.

There is a dog fee of £10.00 per night at The Norbreck hotel Scarborough, for one dog per room. 

At Norbreck Hotel Scarborough, we offer Chargeable offsite and onsite parking to ensure your stay is stress-free.

Start from £10, you can enjoy secure parking within easy reach of the hotel. Whether you’re visiting for a short break or a longer stay, our parking facilities are designed to make your experience even more comfortable.

• Outdoor Parking (On-Site): £10 per night (limited to 6 spaces)
• Street Parking (Off-Site): £5 per 2 days

Yes, you’ll be made very welcome at Norbreck Hotel, Scarborough, and we’d be delighted to look after you. Our reception is open 24 hours a day, seven days a week, so there is always a friendly member of the team on hand, whether you arrive in the afternoon or late in the evening. Our hotel lounge is a calm, comfortable place to relax, and it is staffed throughout.

Yes, we have rooms to suit every solo traveller, whether you’d like a cosy retreat or a little more space to unwind. Here are a few suggestions:

• For a quiet, comfortable stay: Our Standard Single Room is a private en suite room with a comfortable bed, Wi-Fi, TV, tea and coffee-making facilities and a hairdryer.
• For more space to relax: Our Superior Double Room is larger than our standard rooms. It has a double bed, a bathtub, an in-room safe, a desk lamp and plenty of space to settle in, so it’s a lovely choice for a longer stay or a treat for yourself.
• For a calming view: Our Double Room Sea View overlooks the North Sea. It has plush bedding and an en suite bathroom, and it’s a peaceful place to hear the sound of the sea and a gentle sea breeze.

If you’d like to stay in a double or sea-view room on your own, please get in touch and we’ll be happy to help you choose.